Risk-Free Bookings
As well as curating amazing adventures with brilliant local hosts, we’ve made booking them as flexible, safe and simple as possible.
Total Flexibility
Need to change your plans? There are free date changes and cancellations up to 31 days before departure on most trips - see trip for details.
Covid Refund Guarantee
If your trip is cancelled due to Covid choose from free date changes, account credit, or a full refund within 14 days.
As reported by The Guardian and Which? Travel, plus our very many 5* Trustpilot reviews, we are doing right by all customers who have had trips affected by COVID-19, unlike many other travel companies.
Your Money Is Safe
Rest assured, there has been and always will be full financial protection on your booking.
New: Book Now, Pay Later
Give yourself something to look forward to in 2022/3 with no upfront cost. You can book now and pay nothing upfront until 1st October 2021, when a 10% deposit will be due.
For all 2021 bookings, a 10% deposit is due when you book.
Exceptions apply. See trip page for details.
Make Good Things Happen
When you hit the book button, you're also helping to support communities in destinations that need our help now more than ever.
We contribute 5% from every booking to our foundation, which is currently working to help local hosts and their families who have been badly impacted by the pandemic, as well as important reforestation and rewilding projects.
Got questions?
Check out our COVID-19 help centre for more information or get in touch with our friendly customer service team.
Don't just take our word for it