Risk-Free Bookings

As well as curating amazing adventures with brilliant local hosts, we’ve made booking them as flexible, safe and simple as possible.

Total Flexibility

Need to change your plans? There are free date changes and cancellations up to 31 days before departure on most trips - see trip for details.

Covid Refund Guarantee

If your trip is cancelled due to Covid choose from free date changes, account credit, or a full refund within 14 days.

As reported by The Guardian and Which? Travel, plus our very many 5* Trustpilot reviews, we are doing right by all customers who have had trips affected by COVID-19, unlike many other travel companies.

Learn more

Pay in Installments

You can lock in your spot on a trip with a deposit and then pay the rest off in as many installments as you like, with no interest or fees. Just pay in full by the date set out when you booked.

Make Good Things Happen

When you hit the book button, you're also helping to support communities in destinations that need our help now more than ever.

We contribute 5% from every booking to our foundation, which is currently working to help local hosts and their families who have been badly impacted by the pandemic, as well as important reforestation and rewilding projects.

Support our Family Relief Fund

Your Money Is Safe

Rest assured, there has been and always will be full financial protection on your booking.

Got questions?

Check out our COVID-19 help centre for more information or get in touch with our friendly customer service team.

Read our FAQs

Don't just take our word for it

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